![]() |
Gary Gladstone, CHAHotel Consultant Consultant To The Hospitality Worldgary@garygladstone.net530-249-3120 |
|||||||||||||||||
![]() |
With over 30 years in hospitality opening 5 new properties and over 11 years in Indian gaming, I am available to help you with each step of your new project, meeting with architects, designers and purchasing staff. I teach an all day class called |
|||||||||||||||||
| "So You Want To Build A Hotel With Your Casino" that covers the 24 most asked questions for your group, organization or one on one. For your front desk, marketing and sales staffs, I also teach two short courses, "Up-Selling, Yeild Management, and Groups", and "Understanding Folios and Adjustments". I will also train your management team in all aspects of casino hotel management including property management systems and internet solutions.
Certified Hotel Administrator by AH&LA George Washington University School of Business Certificate in Tourism Destination Management with concentration in Hospitality Management. Excel,Communications, and Policies and Procedures certificates from Skillpath. |
||||||||||||||||||
![]() |
||||||||||||||||||
|
Dakota Magic Casino Hotel Consulting Currently helping this property reinstate proper policies and procedures on front office and housekeeping. Enabling internet reservations and pay-per-view in-room movies. I am training the hotel manager in casino hotel operations.
|
||||||||||||||||||
![]() |
||||||||||||||||||
|
Dakota Sioux Casino & Hotel Consulting Assisted with the opening and now training the hotel manager in casino hotel operations from front desk to housekeeping. Enabled internet reservations. |
||||||||||||||||||
![]() |
||||||||||||||||||
|
Dempsey's Brewery - Pub & Restaurant Consulting Created spreadsheets for menu and bar analysis. Created service training outlines for owners. |
||||||||||||||||||
![]() |
Robinson Rancheria Resort & Casino |
|||||||||||||||||
|
Hotel Manager/Consultant Opened this 48 room hotel and gift shop expansion. Internet reservations, area specific packages and trained new management. Still consulting for internet and optimization of PMS, Opera. |
||||||||||||||||||
![]() |
||||||||||||||||||
| Konocti Vista Casino Resort & Marina
Hotel/Resort Manager and Consultant Opened this beautiful 80 room expansion of the existing casino. Internet reservations and trained new management staff. Still consulting for optimization of PMS, Fidelio. |
||||||||||||||||||
![]() |
||||||||||||||||||
|
Opened the C Store accompanying the resort. |
||||||||||||||||||
![]() |
||||||||||||||||||
|
Opened this 90 slip marina and boat gas accompanying the store and resort. |
||||||||||||||||||
![]() |
||||||||||||||||||
|
Ohkay Casino Resort Hotel Manager Opened the 101 room portion of this brand new casino complex. Opened with and maintained Best Western Standards. Trained new management staff.
|
||||||||||||||||||