Gary Gladstone, CHA
Hotel Consultant
Consultant To The Hospitality World
gary@garygladstone.net
530-249-3120
Certified Hotel Administrator by AH&LA
George Washington University School of Business Certificate in Tourism Destination Management with concentration in Hospitality Management.
Excel,Communications, and Policies and Procedures certificates from Skillpath.
Dakota Magic Casino Hotel
Consulting
Currently helping this property reinstate proper policies and procedures on front office and housekeeping. Enabling internet reservations and pay-per-view in-room movies. I am training the hotel manager in casino hotel operations.
Dakota Sioux Casino & Hotel
Consulting
Assisted with the opening and now training the hotel manager in casino hotel operations from front desk to housekeeping. Enabled internet reservations.
Dempsey's Brewery - Pub & Restaurant
Consulting
Created spreadsheets for menu and bar analysis. Created service training outlines for owners.
Hotel Manager/Consultant
Opened this 48 room hotel and gift shop expansion. Internet reservations, area specific packages and trained new management. Still consulting for internet and optimization of PMS, Opera.
Hotel/Resort Manager and Consultant
Opened this beautiful 80 room expansion of the existing casino. Internet reservations and trained new management staff. Still consulting for optimization of PMS, Fidelio.
Opened the C Store accompanying the resort.
Opened this 90 slip marina and boat gas accompanying the store and resort.
Ohkay Casino Resort
Hotel Manager
Opened the 101 room portion of this brand new casino complex. Opened with and maintained Best Western Standards. Trained new management staff.